Frequently Asked Questions
How do we transfer large files back and forth?
We prefer to use Dropbox.com and share a folder for ongoing post-production work. Please share a folder with this email address: email@example.com. Please configure the folder as seen HERE. You can also upload your files to this website during checkout when ordering an individual episode.
Do you have a satisfaction guarantee?
YES! I give you a full 3 days from delivery to request changes or FULL refund. I pride myself on delivering quality work on time, every time, and if you don't think I've lived up to that standard, then I expect to refund you your money.
Can I interview you before I hire you for my project?
Yes! I am available on Skype for a FREE no-obligation consultation call! Please schedule the call here: https://thepodcastinggroup.com/consulting/
What is the turnaround time for podcast production?
Turnaround for all post-production packages is 3 business days.
What are my payment options?
You may use any credit card accepted by Paypal when ordering an individual episode from my website. Long term clients will be billed monthly via Paypal.